We do not want to cause panic but we have to follow guidelines and precautions for the health and safety of our clients, pets and staff.
🐾 We realise this is a worrying time for all our clients, and we ask that you help us to reduce the risk to our visitors and the practice, in order that we can continue to care for your pets.
🐾 If you or anyone in your immediate family/household are unwell or showing symptoms that could be attributable to Coronavirus, we respectfully ask that you do not visit the practice at the moment. If your pet requires urgent assistance please call to discuss this with us.
🐾 Please make use of the hand sanitisers available if and when you visit the practice. Frequent hand washing is one of the most effective measures we can all take to protect ourselves and each other.
🐾 As you are all aware we can get pretty busy at times. In order to reduce any overcrowding, please only allow your pet to bring one owner along to their appointment where possible.
🐾 Should you wish to minimise your time around other people, by all means call from the car park to let us know you are here on arrival, wait in the car, and we will call you into the practice once the vet is ready to see you.
🐾 We would like to avoid cash payments wherever possible, so please bring your bank card to make payment.
As the current situation is a rapidly changing one, we will keep you updated with any changes as they occur.
Thank you for your understanding.