24 Hour Nursing
We have 2 vets and a nurse on duty every single night to ensure any animals that need to be hospitalised can be continue to be cared for outside of normal working hours. We are responsible for all our own out-of-hours communication and care, and are available for emergencies 24 hours a day, 365 days a year. The on-site nurse monitors in-patients, and provides round-the-clock pain relief and medication when necessary, as well as assisting the vets with any surgery or procedures performed.
We have invested in high quality modern digital radiography systems. These allow us to quickly obtain excellent definition radiographs of patients, reducing anaesthesia times and improving our ability to diagnose illness.
We have modern ultrasound machines at each of our branches. These allow for non-invasive diagnosis of many common (and uncommon!) problems, usually without the need for anaesthesia. Ultrasound is a painless procedure and is tolerated well by most animals.
In-house laboratory facilities
We have an extensive range of laboratory equipment that allows us to process blood tests in a matter of minutes, which is vital for emergency cases, and means we can usually give you an answer the same day as your consultation. Some more advanced tests are still sent to an external laboratory but these results are available the next working day.
We have a high quality endoscope available. This is a camera that we can use to visualise and access the oesophagus, stomach, intestines and airways without the need for surgery. It is very useful for taking intestinal biopsies in a safe manner, and can often be used to retrieve foreign bodies that have been accidentally swallowed by greedy pets!
We exclusively use modern anaesthetic practices and drugs, and every animal under anaesthesia is continuously monitored by a nurse using top of the range monitoring equipment to ensure the safety of your pets while they undergo surgery.
Advanced surgical facilities
We have a wide range of surgical equipment allowing us to perform advanced orthopaedic and soft tissue procedures including fracture repair, limb deformity correction, TTA surgery for cruciate ligament rupture and surgical treatment of brachycephalic obstructive airway syndrome (BOAS). Our vet Will is currently studying for his Postgraduate certificate of Small animal surgery and is expanding our surgical capabilities all the time. We work closely with local specialist practices to arrange referral for any cases that we are unable to deal with ourselves.
We currently run puppy parties at our Kingsbridge branch but hope to run some in Ivybridge in 2018. Puppies under 12 weeks can come for two sessions a week apart and our nurses will go through all aspects of diet, training, exercise, socialisation and any other queries you may have. Please speak to reception if you would like to attend.
For dogs we recommend core vaccination for Distemper, Hepatitis, and Parvovirus every 3 years and Leptospirosis yearly. For cats we recommend yearly boosters for cat flu and enteritis, and feline leukaemia for cats going outside or in breeding facilities. All animals are given a full clinical examination and health check at the time of vaccination.
If you would like your animal titre tested as an alternative to vaccination, we are happy to offer this service. It involves a blood sample which we can either test in-house or send to an external laboratory. If you would like titre testing performed then please mention this at the time you book your appointment.
Pet Health Plans
We offer a range of Pet Health Plans. These provide all necessary preventative health needs for your animal – vaccination, flea and tick prevention, regular worming and 6 monthly health checks. If you are enrolled on our health plan you also receive discounts on any food, long term medication, blood tests or dental procedures. For more information see the ‘Pet health plan’ section of this website or speak to a member of our team.
Senior Cat clinics
Our nursing team offer free senior cat consultations where they will discuss the specific needs of your elderly cat and assess them for signs of common problems such as kidney disease, hyperthyroidism and high blood pressure.
Our nursing team offer free weight clinics for any cats or dogs that are carrying a few extra pounds. If your pet is overweight our nurses can help with advice about how to help them lose weight (and keep it off), and which foods are best for your pets.
Pet Passports and travel advice
Our vets are able to provide you with passports for your pet if you wish to travel abroad with them, as well as advise you about the necessary requirements for foreign travel. The minimum requirements for a passport are that your pet must be microchipped and have had a rabies vaccination.
Each of our branches has a modern high-definition ultrasound scanner which allows accurate pregnancy diagnosis from 5 weeks after mating. The vet performing the scan will also give you detailed advice about how to care for your pet during their pregnancy and what to do at the time of birth.
We offer acupuncture as a complementary therapy for dogs with chronic pain, muscle problems or as part of post-operative rehabilitation. Animals must be seen by a vet before treatment to discuss their current health and any issues that may need attention.